I got an email from Aramex saying that they will increase their Aramex Shop & Ship service (its a mail forwarding service, you get a mailing address in the US and they ship to you) shipping rates. This is the 4th time that happened while I was a customer.
Their original prices were $15 for the first half kilogram (or 1 pound, they were never clear on what weight unit they use) and $5 for each additional half kilogram. Then they raised it to $6 after a few months notice. Then they raised it to $7 and then $7.50 without notifications at all. And finally 10 days before the end of June they emailed me telling me that they are raising the price once again to 35SR which is $9! And they only had a 10 day notification.
This happened just after Aramex changed their logo! A full waste of money. Aramex wasted their money on a new logo and they want us to pay for it. But in reality, the raising fuel price does affect it, but when the fuel prices get reduced. Will they reduce their shipping rates?
I am tied up with their system because I have many magazine subscriptions but I am making all my future orders from Access USA a superior service according to many people that I talked to that use that service. I will get some opinions regarding it and share it soon. For now avoid Aramex at all costs!
Everyone is complaining about it, in Kuwait, UAE and the rest of the middle east at this Arabic hardware forum and here as well.
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You really should look into Bongo International http://www.BongoUS.com
Their system is far superior to Access USA. Additionally, they don’t charge all the additional fees that Access charges. Access tries to ding you for $8 on every commercial invoice, plus $3 on each consolidation. Bongo doesn’t charge any of these. Plus, the insurance is about 3 times more with Access than it is with Bongo.
Lastly, I changed over from Access to Bongo because the communication was so poor at Access. Bongo has a Support function on their site so I can communicate with them on a regular basis. They also have a Live Chat so I can communicate in real time if I need to. You should see if they will give you a discount if you leave Access and go over to Bongo. I bet they will.
[...] of the most common services is Aramex’s Shop&Ship but they have increased their prices many times, from $5 per pound to [...]