We talked about this before. STC’s promotion claimed free calls after the 5th minute. What they did not disclaim is that the offer ends at the 21st minute, so you are only getting 15 minutes free which is okay. But STC did NOT disclose that. Customers are in an uproar about that and are demanding a refund from STC.
Alweeam (Arabic page) is reporting about that and you can see how frustrated the customers are from the comments. STC did not comment on that situation until now. Hopefully The Communications and Information Technology Commission will do something about it as soon as possible.
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Not true, My brother called me many times & we spent about 50 minutes & he was still on the line. Also, my cousin did the same thing for 45 minutes talking to me without any single problem. I think you guys are blaming them too much.
the problem is in the billing, the 50 minute call will be charged as a 30 minute call not as a 5 minute call.
Khalid is this confirmed?. CITC should do something about false advertising.
@zsafwan according to Alweeam it is true.
i dun think its true!
I HAVE BEEN USING ALJAWAL PREPAID FOR THE PAST THREE YEARS, BUT LATELY I DONT EVEN MAKE ANY CALLS ON MY MOBILE , AND STILL GETS CHARGED SR4.OO. PLEASE CAN YOU EXPLAIN WHAT THIS IS ABOUT, I AM CONSIDERING GOING OVER TO MOBILY