If you bought something you didn’t like you get to return it to most stores for a replacement or refund. In Saudi Arabia we have the “البضاعة المباعة لا ترد و لا تستبدل” policy, sold items cannot be returned nor replaced. It’s thanks to the lack of any real consumer protection. “Alshaya” is a well-know
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Posts Tagged ‘consumer rights’:
#noshaya: Demanding a better return policy
Knockoffs ad in a major newspaper
In Alriyadh newspaper, advertisement for fake knockoffs and stolen designs. So much for quality of service. Photo by @SaudiLawyer was tweeted originally on Yfrog. He wonders what is the Ministry of Commerce doing. Apparently their site isn’t working.
Saudi Toyota and Lexus dealer finally recall some cars
Abdul Latif Jameel Co. Ltd., Toyota and Lexus’ dealer in Saudi Arabia, has finally announced a recall for the following cars: Toyota Prado VX manufactured between August 2009 and April 2010. Lexus GX manufactured between November 2009 and April 2010. As advertised on today’s newspapers. Thanks Bander for taking that picture.
UAE suspend Lexus GX 460 sales, what about the Saudi distributor?
Apparently there is an issue with the Vehicle Stability Control (VSC) in the 2010 Lexus GX 460. The distributor of Lexus and Toyota in the UAE, Al Futtaim Motors has suspended sales of this SUV and are contacting all of their customers. As reported by Arabian Business. The Lexus distributor in Saudi Arabia, Abdul Latif
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STC: one month of SPAM SPAM SPAM SPAM
STC continues to brib… I mean “thank” their customers by offering a month of free SMS/MMS. This came after a month of free calls. Oh yeah, many customers are saying that they got billed for their calls for the last month. I will say it again: STC is still having problems with their billing system
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Crazy retail mark-ups in the UAE
Armina Ligaya over at the The National have written a great story on the crazy retail markups in the UAE. I decided to check it out since the Saudi Arabian and the United Arab Emirates markets are similar in many ways. Most of the brands in Saudi Arabia are available through the UAE. For example,
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Nokia in Saudi Arabia: Screw the consumers
Update: This will happen again with the new Nokia N900 that will be released in Saudi Arabia soon. I had high hopes when Nokia decided to officially enter the Saudi Arabia market (through their Nokia Stores) that the prices of the Nokia phones will be reduced to more acceptable rates. But instead those Nokia stores
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