Limited Offer: #Mobily offering “unlimited” Connect for 175 SR
I will never understand why Mobily is charging regular phone users 350SR for "unlimited" Internet access while "Connect" owners (Data only SIM card) get to pay half that? Unlimited is subject to "fair use" policy, you will only get 1GB daily at full speed then you get throttled. Just like that.
The 175SR/month is a *limited time* offer available from Jan 28th to Feb 27th. I should also clarify that the price will go back to 350SR most likely. However I'll still pay 200SR for 5GB while Connect owners will pay 100SR only.

Here is Mobily's Arabic press release:
خفضت شركة اتحاد اتصالات (موبايلي) من قيمة الاشتراك الشهري لباقات (الكنكت) المسبقة الدفع والمفوترة للمشتركين الجدد إلى النصف، وذلك في عرض خاص طرحته الشركة ابتداء من يوم السبت الماضي 28 يناير 2012م ويستمر حتى 27 فبراير من هذا الشهر.
وقالت "موبايلي" أن قيمة الاشتراك الشهري في باقة 5 جيجابايت قد انخفضت إلى 50 ريال فيما انخفضت قيمة الاشتراك الشهري في باقة الاستخدام اللامحدود إلى 175 ريال، فيما شمل العرض باقات (كنكت) لاب توب والتي توفر العديد من الخيارات للمشتركين للاتصال بشبكة الإنترنت ابتداء من سرعة 7.2 ميجابت بالثانية و 21.6 ميجابت بالثانية بالإضافة إلى سرعة 42 ميجابت بالثانية والتي تعمل على شبكة HSPA+ ذروة الجيل الثالث المطور.
وأشارت "موبايلي" إلى أنها أتاحت هذا العرض المميز في جميع فروعها المنتشرة في جميع مناطق المملكة، مما سهل على الراغبين في الاستفادة منه الحصول عليه، ومتابعة أعمالهم من خلال أحدث شبكة اتصالات في المنطقة.
وتعمد "موبايلي" بين وقت وآخر على إثراء حياة مشتركيها بالعروض المميزة على جميع الخدمات التي تقدمها، ومن ضمنها باقات (الكنكت)، مما أبقاهم على اتصال دائم بالانترنت من خلال أفضل الأسعار.
وتعد "موبايلي" اليوم رائدة النطاق العريض بشقيه الثابت والمتحرك في المنطقة، وعززت من ريادتها امتلاكها لأكبر بنية تحتية تحتوي على أحدث ما توصلت إليه التقنية في العالم، مما ضمن لها تقديم خدماتها بجودة واعتمادية عاليه، كما وضعت "موبايلي" اسمها على قائمة الشركات التي تمتلك أكبر شبكة للجيل الثالث المطور في المنطقة بتغطيتها 94% من مناطق المأهولة بالسكان، وقد حظيت بنية "موبايلي" التحتية المتطورة باهتمام الشركات العالمية التي رأت فيها نموذج يضيف لها قراءة واقعية لمستقبل قطاع الاتصالات.
I managed to find one spot in Riyadh where HSPA+ speed reached 9mbps. Anyone managed to find a location with speeds up to 42mbps?
#noshaya: Demanding a better return policy
If you bought something you didn't like you get to return it to most stores for a replacement or refund. In Saudi Arabia we have the "البضاعة المباعة لا ترد و لا تستبدل" policy, sold items cannot be returned nor replaced. It's thanks to the lack of any real consumer protection.
"Alshaya" is a well-know retailer in the region with many franchises such as Starbucks. Alshaya's previous return policy allowed for return or replace (limited though). They have changed it to be strictly "no refund" and if you want to return an item you will be given "store credit". People are upset and I simply can't blame them. Why? Let's compare with how "major" brands deal with "product returns" around the world:
Most store items can be exchanged or refunded with a receipt within 90 days of purchase
Amazon has an extensive policy page
Home Depot, not related to Office Depot:
If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase.
If you’re not 100% satisfied with your Staples purchase, return it for any reason.
I love this bit:
No matter when you made your purchase, you can return office supplies to us for a full refund, including Staples® brand office products.
Just search google for "return policy" for many examples.
There is a movement on twitter to boycott alshaya, simply search for this hash tag: #noshaya.
Alshaya "brands" are:
debenhams mothercare next Bhs H&M Topshop Topman River Island Oasis Coast Oltre Motivi Claire's Limited Too Evans Dorothy Perkins
Update: Sorry about the repeating text. I blame STC.
Hopefully Good News for Gitex Saudi Arabia 2011
When was the last time I talked about Gitex Saudi Arabia? Probably back when I posted that Gitex Riyadh isn't recognized by GITEX.
So what's special about this year's Gitex Saudi Arabia? For starters it won't be in April but on 16 - 19 May 2011, right after my birthday... It's still an "all in one" event combining:
- GITEX Saudi Arabia - 16 - 19 May 2011 which redirects to http://www.saudigitex.com/ so they finally decided to have a domain just for Gitex Saudi Arabia, what took them so long?
- Saudi Communications 2011 The 13th International Telecommunications Exhibition (aka STC and Mobily ego competition)
- Computer Shopper 2011 The 10th International Computer Shopper Exhibition (aka Haraj)
These 3 events will be held at the "new" Riyadh Expo Center (gowalla link). Let's just hope it rains because the new building is well made and can handle a few rain drops.






Oh. Guess not. From the last day of Riyadh Book Fair.
Anyway back to the "good news".

I got my hands on the floor plan for Gitex Saudi Arabia 2011 and I was shocked at what I found... or did not find. Here's Gitex Riyadh 2010 floor plan:
Dominated by STC and Mobily, the biggest telecom companies in Saudi Arabia.
Now compare it to Gitex Saudi Arabia 2011 floor plan:
Just what is going on? Has STC and Mobily finally started to think that it's better to spend money on improving infrastructure and services than marketing and wasting valuable floor space?!
I am actually looking forward to visit Gitex Riyadh this year!
Jeddah Rain Videos and STC slowness
Quick post, I can't really post anything else thanks to the slow Internet speed.
First of all, it rained heavily in Jeddah yesterday January 26th. Unfortunately it was chaotic and thanks to twitter (tag #JeddahRain) people managed to help each other.
I have compiled a playlist on youtube that you can find here:
Today, Thursday, every STC Internet connection (DSL and 3G) is slow to a crawl! Mobily and others are fine apparently. Not sure what caused it but it's most likely had something to do with JeddahRain.
Google fails in Saudi Arabia
Update: Google updated Riyadh's satellite images to something from late 2010. The maps however are still outdated.
I complained many times about the extremely useless and out of date Google Maps for Saudi Arabia: roads are from 2004 and you can't even get basic directions! Allright, Google have problems with all the red tape, we get that. But I was shocked to see Microsoft Bing Maps already supporting very recent maps of Saudi Arabia.
Here's an example, Al Oruba st intersection with Prince Turki st, in 2004/2005 a northern road was constructed turning it from a T-shape intersection to a normal intersection. Here's the satellite images on Google Maps:
Now here's the regular map on Google Maps. 6 years later and it's still the same:
Now let's have a look at Microsoft Bing Maps:
Bing Maps is up to date with the Saudi map, how come Google isn't? Is Google being denied?
If Google allowed us to use the Google Map Maker it would not have happened.
The Bing Maps do not have any points of interest but that didn't stop Microsoft from allowing us to use navigation on the map! Google Maps can't figure a simple straight line:
While Bing is EXTREMELY USEFUL even without points of interest:
Another example of Google's failure in the region: the lack of an Android Market in Saudi Arabia. This is Motorola's response to @Yalmisfer when he asked why is his Motorola Milestone Android phone is lacking an Android Marketplace:
Android Market was removed per requirements of Google in the individual Arabic regions such as UAE, Egypt, Oman and Saudi Arabia.
The same is happening with the Samsung Galaxy Tab and Samsung Galaxy S apparently. Google doesn't need to release an Arabic Android market, they don't even support Arabic language natively in Android until now!
@Yalmisfer also got to talk with Samsung Middle East:
I got a call from the firm doing the PR for ME for Galaxy and they are asking me to try it and write a review about, I asked them and the answer was No market for Middle East
My rant is over.
Blackberry services is back
That was fast. From Engadget:
It took two long years for India to (allegedly) tap BlackBerry traffic, but Saudi Arabia may not have to wait nearly as long; the Wall Street Journal reports that RIM has all but agreed to set up a local server in the country. While we've no details yet on what the deal entails, an unnamed Saudi telecom official said negotiations are already in the final stages. Sorry, RIM, but it looks like Saudi Arabia called your bluff. We imagine the company will deny any potential for government snooping in short order... and both Indonesia and the United Arab Emirates will start planning their own attempts to wrest away control. We'll let you know where this house of cards falls.
Just like that, Blackberry services banned in Saudi Arabia by CITC
So it wasn't just the "Blackberry Messenger" that will be banned in Saudi Arabia. According to this the CITC has expressed concerns about the BIS for a year and asked the local carriers (STC, Mobily and Zain) to "look into" the concerns and provide an alternative for 3 months! The three months end next Friday August 6th.
Someone pulled the switch and f***ed it up for everyone.

No, not Conan.
There are almost 1 million blackberry user in Saudi Arabia and they only got one official statement about the ban less than 3 days. So 3 day notice? This is unacceptable! The CITC should have issued a longer warning period like the UAE TRA who announced the ban 2 months in advance!
The carriers, STC, Mobily and Zain did not warn their customers in the last 3 months as well. Both are at fault, CITC and the carriers.
And what will the customers do now? a 3 day notice is not acceptable especially for what is considered a business device. UAE Etisalat will offer free phones to Blackberry customers including iPhones!
Lastly, STC PR denied the ban 2 days ago which is obviously a lie. I never believed STC's stupid lies anyway.
Sorry I am rambling but this idiocy is frustrating.
Blackberry Messenger is banned in Saudi Arabia (STC Confirms)
Looks like the CITC/MCIT has decided to ban the Blackberry messenger, the only feature used by a lot of people in Saudi Arabia.

Here's the piece on Reuters: Saudi telcos ordered to freeze Blackberry Messenger and Saudi Telecom confirms Blackberry Messenger ban-TV. There you go, STC confirmed it as well.
Saudi media fails again in covering it, AlRiyadh newspaper said that the blackberry is made by the "Blackberry Company from Canada" (شركة بلاك بيري الكندية) while we all know it's RIM.
By the way, I think CITC and MCIT need a new website, the design is awful.








