Khaled rambles technology, tea/coffee, consumer rights and other interest from Saudi Arabia

January 26, 2009

Western Digital in Saudi Arabia

Filed under: General — Tags: , , , , , , — Khaled A. @ 9:08 pm

Read more about Western Digital in Saudi Arabia at Saudi TechView.

Western Digital is my favorite hard drive brand. Their drives are the most reliable I have ever used. I have contacted their email support many times and they always respond in less than 24 hours with useful information, something other companies should learn from them.


Western Digital has a strong presence in Saudi Arabia thanks to their only distributor in Saudi Arabia: Nahil Computers. I estimate over %95 of OEM 3.5″ hard drives sold in Saudi Arabia are Western Digital drives. Other hard drive makers: Seagate, Samsung, and Hitachi are missing from the Saudi market.

Seagate’s authorized distributors’ list shows Saudi Arabia as an option but no distributors are available. Even though they have a “Collection Point In Saudia Arabia”. Seagate, it’s Saudi Arabia.

The Collection Point processes Return Material Authorization (RMA) disc drives at one central location, speeding up and simplifying the return procedures for Seagate disc drives.

You can buy those brands online or from the specialty store Softland in Riyadh.

As for Western Digital’s distributor in Saudi Arabia, Nahil Computers. I’ve heard good things about their support services for hard drives. However their site is another example of inferior websites for Saudi companies. Their latest news is from 2006 and clicking on products will open an IFRAME with the other company’s website inside! If you visit their hard drive page you will notice it will just open Western Digital’s homepage in a frame (view source code and look for the IFRAME tag), so sluggish.

Apparently Western Digital also made a deal with Jarir Bookstore (not my favorite bookstore). From AME Info: “This strategic partnership with Jarir Bookstore demonstrates Western Digital’s commitment in KSA. We can now service the growing Saudi market with an established, reputable partner that will offer our customers not only the best products and technology but the best end-to-end customer experience”. The offers are on Jarir’s website, they even have the WD TV HD Media Player for 449SR.

September 30, 2006

Seagate spells out Middle East channel changes

Filed under: News — Tags: , , , — Khaled A. @ 7:49 pm

Seagate outlines its plans the channel structure in the region after aquiring Maxtor.

In terms of distributors there will be six in the [Middle East] region selling both the Seagate and Maxtor product lines … ESAP in Saudi Arabia and Almasa will sell Maxtor lines only while both Delta and Jarir will operate as retail distributors.

This is good, I hope to see more competition to the dominant-in-Saudi-market Western Digital. But from the looks of it, Jarir are always overpriced (bought a mouse that I found for 100SR less at Best). As for ESAP, I never heard of them before, the only info I found about them is the number found here). (Source: ITP)

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